1. Basic Information about the Host
Betclic was founded 2005 in France. Since then the company offers sports bets, casino games like Poker and other games. The bookmaker was licensed in Malta. The Maltese supervision is responsible for monitoring and regulating the bookmaker. After its foundation, the bookmaker also wanted to break into the German market. However, the largest portion of users to this day is still of international origin. At the moment, Betclic can note a member count of 12 million active users. Therefore, it is one of the bigger providers on the market.
2. Registration information
On the homepage there is a button for registration. The button is located on the upper right side of the site, highly visible. The click on the button sends the user directly to the 3-step form. In the first step, the user has to give some personal information. The second step is all about the log in settings. Here the user can set a security question and answer and an E-mail address. The password is also set in this step. The next step is reading and accepting the terms and conditions. The registration process is now almost done, BetClic sends the user an E-mail with a verification link on which the user has to click, in order to unlock the new account. The relatively easy registration process earns Betclic a plus in the sports betting comparison.
3. Information about the Website
The architecture of the homepage is structured very clearly. The colour setting adds to the structured appearance. The colours white, grey and red are main design decisions. In the headline of the site, the sports betting fans can find the different categories. In the centre of the site the current promotions and the mobile offers are being displayed. Betclic uses panels to structure the information neatly. With a click on one of the sections of sports bets, the user opens the different sports and the current promotions offered. At this point it might get a little disorienting, because of the overwhelming offer of not only the normal bets, but also the different variations of live bets. This decision for presentation only earns Betclic medium ratings in the sports betting comparison.
4. Offers and odds
The test showed, that Betclics offers also have a strong focus on the round leather ball. However, other sports are also being offered: handball, rugby or biking to name a few. A lot of French sports events are available to the sports betting fans. Beside betting on sports the users also have access to entertainment events to place a bet. The most popular events is the Eurovision Song Contest. That feature makes BetClic exceptional when it comes to the sports betting comparison.
The payment key lies on an average of 92-93 percent. This is only worth a medium rating among the other providers in the market. A number of other providers offer a higher percentages.
Betclic has a live betting option, that sport betting fans can enjoy. The spread although is relatively narrow. In comparison to the giants of the market, Betclic can hardly compete. The live betting offers continue the strong focus on soccer. Other sports are also offered, but the range is slightly limited. A daily average of 20-30 different possible bets is being offered in this section, so there is a lot of potential to grow in that portion of Betclic.
6. Features and Tools
The betting tax of 5 percent for German users is taken care of by Betclic, it pays the tax for the users. That not only fills the accounts with money, but also the German hearts with joy. The comparison showed, that more and more bookmakers are paying the tax for their users. Nevertheless, this gesture of Betclic is highly rated and noted in the sports betting test.
7. Mobiles Betting
The mobile betting offer is the magic „simsalabim“ of today’s times, because almost every sports betting fan has an online capable device. Betclic has understood this opportunity and has made the website mobile accessible. Here, not only can the users bet on their favourite sports, they can also play the casino games and have access to the whole range of offers provided by Betclic. The helping tool here is the free downloadable app, which is very easy to use and therefore highly rated in the sports betting test.
8. Customer Service
The customer service of Betclic is only reachable by E-mail. That results in only medium ratings in this section. A live chat or a hotline is not featured yet. When the user sends an e-mail, he receives a small information about the length of processing time. This informative feature pushes the rating a little higher, although a few more options for contact would be appreciated. To smooth the lack of customer service out, the provider offers a detailed customer care service. In the FAQs most problems are being found to cover short and to-the-point answers.
9. Payment Options
On first glance, the payment methods of the provider are very limited. Beside a credit card, the user can also pay by immediate transfer and Giropay. The classical bank transfer and Skrill are also options. PayPal is not offered yet, which will push down the ratings of betclics payment methods. On the other hand, the depositing is free of charge and handled swiftly, which pushes the rating back up a couple of notches.
10. Bonus Offers
Betclic offers new users a bonus of 100€ max. The first deposit is credited with a 50 percent cash back. In comparison to other providers this only receives mediocre ratings. What struck the sports betting test as positive were the conditions of the bonuses. To unlock the bonus, the users have to triple it with a minimal odd of 1,5.
However, this rule applies only to the sports betting sector. In the casino or at the Poker table there is no bonus to achieve. The mobile users get the bonus after they lost their first bet. Betclic then credits that loss back to the account.
Betclic is a bookmaker with years of experience, although it mostly handled for French and international users. The German user is the relatively new focus of the bookmaker, and that shows both in design and offered sports. Soccer dominates the betting offer. Regardless of various other sports offered, the spread could definitely benefit from diversification. The odds of just 92-93 are another factor, that pushes the rating to a medium level. Another feature that needs improvement is the customer service, which couldn´t really hold up in the sports betting test.
Bonuses for new users
Odds between 92-93 percent
No betting tax
Limited betting offer
Limited customer service